Current Patient Resources
Helpful Links
Communication Tools
Use Spruce for secure messaging
Essentially a HIPAA-compliant WhatsApp, you can send messages, pictures, and PDFs through Spruce to share information related to your care (i.e. past lab reports, medication labels, etc.).
Virtual visits will take place on Spruce
At the time of your appointment, I will video call you on Spruce (similar to WhatsApp video calls or Apple’s FaceTime).
Tap the logo above to join me on Spruce!
Your Patient Portal
The Elation Passport is where you will find your visit summaries and billing information. You can also use this portal to update your demographics and billing information, request specific medication refills, and directly schedule/re-schedule appointments.
You received an invitation when you booked your initial appointment, and can tap the logo above to login to the portal.
Lab Appointments
Note: When you get to the second screen after inputting your personal information, select "All Other Tests".
Supplement Recommendations
Medications
Videos/Podcasts
Articles/Websites
Fasting
Videos/Podcasts
Articles/Websites
Nutrition
Videos/Podcasts
Articles/Websites
Mental Health
Videos/Podcasts
Articles/Websites
Gut Health
Videos/Podcasts
Articles/Websites
General Health
Videos/Podcasts
Articles/Websites
Communication Essentials
Routine Communication
For administrative needs, rescheduling, or checking an appointment:
Self-Service Scheduling: Manage or reschedule appointments directly within your Elation Patient Portal.
Call or Text: 907-891-8327
Secure Messaging: Message directly via Spruce
Privacy Notice: Standard text messages and emails are not encrypted. To protect your confidential health information, please do not send clinical or medical details via standard text or email. Use the secure Spruce app or Elation Portal for all health-related communication.
Standard Response Times
I respond to most messages within 3 business days.
Normal Business Hours: Monday - Friday 9 am - 5 pm
Holidays Observed: All Federal Holidays, plus Black Friday, Christmas Eve, & New Years Eve
After-Hours & Weekends: Messages are not monitored in the evenings, on weekends, or during holidays.
If you are interest in communication outside normal business hours, consider becoming a Whole Health Member for enhanced access and other benefits.
Urgent Needs / Crises: If you are experiencing a medical or mental health emergency, please dial 911, call or text 988, or go to the nearest emergency room.
A Gentle Note on Communication
Because Unscripted Medicine is a dedicated solo practice, you receive direct, personalized care from me, not an automated system or a revolving door of staff. While I am deeply committed to your health and do my best to respond to your messages as promptly as possible, I also try to practice what I preach and strive for a healthy work-life balance to protect my own wellbeing. Thank you for your kindness, patience, and understanding as we partner on your wellness journey.